Adding American Express to your merchant account is a simple process
1.If you already have an Amex Merchant Account, skip to step 3
2.If you do not have an Amex account, call Amex Customer Service at 1-800-528-5200 and open an Amex merchant acct by phone.Have a pen and paper handy as they will assign you an Amex merchant number over the phone.
3.Complete the form below
Once your form has been submitted, you will receive an email with a document attached. The form will be filled in with all of your information. Simply SIGN IT, and fax or email using the information on the form. Once you submit the signed form, please allow 2-3 business days for Amex to be added to your account.
Commonly Asked Questions
Q:
Who do I contact to check the status?
A:
Contact your merchant service provider to verify that Amex has been added to your merchant acct.
Q:
How long should the process take?
A:
Amex should be added to your account within 2 - 3 days of you submitting the signed form that you will receive once you complete the online form above.
Q:
Will Amex show up on my merchant acct statement?
A:
Merchants will receive a separate Welcome Kit from Amex as well as a separate monthly statement from Amex.
Q:
What fees do you charge for Amex?
A:
Unlike Visa, MasterCard, and Discover, which combine their charges onto one merchant statement, Amex provides its own merchant acct, monthly statement, and fees. Fees are typically as much as 1% higher and differ based on your business type.
Accept Credit Cards with a Merchant Account. Also providing Check By Phone, Terminals, and more.
PayByWeb Inc. is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, CA & Registered Agent for e-Online Data, and iPayment. American Express requires separate approval.
